We are delighted with the upgrade to our security system by Gemsec as it has given our Academy far more control over who can access different parts of the building and it allows us to manage contractors more efficiently. It also means that when the building is in use out of hours we can restrict movement around the school which is brilliant for controlling access. The installation has made life so much easier for our office staff to have proximity access on the door handle so they don't have to keep locking / unlocking their office every time they are called away. I have no hesitation in recommending Gemsec for their excellent service and attention to detail.
We are builders and were renovating a large property to a high standard. The customer asked if they could have one key to open all locks on the property, to include three individual flats on the property that they rent out along with a gardener and family members to take into consideration. I wasn’t sure so called Martin at Gemsec who said yes this is possible! Gemsec designed a master key system that gave each tenant access to their flat only and the main gate but not access the owners home. Gemsec also gave the gardener access to allocated doors but again not the owners or tenants properties. My customer was over the moon with the results to have one key to control all locks. The new master key system also worked many internal doors that the family used but the owners key was the only key that opened his beloved wine cabinet! I am happy to recommend Gemsec if you need a master key system or a solution to improve your access through key management.
We have had a good relationship with Gemsec for many years. They have a wealth of knowledge and experience which is invaluable when it comes to keeping our school safe in the day and secure out of hours. From technical support and over the counter advice to the quality installation engineers, all providing quality products to a high standard. It is important to have a company who is quick to react but also sympathetic to the needs of the customer. First and foremost our school needs to be safe but we also need to be able to move freely within our corridors. Gemsec have provided us at with a security system which achieves this and more. We have a system which keeps pupils, staff and visitors safe but also enables us to move about the school with varying levels of access. I am extremely pleased with the services provided to us by Gemsec.
I have been dealing with Gem Security for approximately 10 years. They provide a great service coupled with good prices, friendly, experienced, polite and professional staff. I have had to, on many occasions, email photos of obscure locks to Martin at Gemsec who has always been able to provide me all the information I need on it, no matter how old the lock is. Product knowledge is key with Gemsec! They have given me great advice and customer service is exceptional. I would definitely recommend Gemsec to others, I fully understand why their reputation is second to none in the security industry.
“Gemsec provides a reliable and professional service from initial enquiry to the final installation. Orders are dealt with promptly and there‘s a good liaison with your office when organising the work. Your installation team is efficient, courteous and sympathetic to the school environment. We also appreciate the follow-up courtesy call within 24 hours of completion.”
“I’ve been pleased to use Gemsec over a considerable period of time. I find the company to be reliable, and I like to know that I am always able to talk to and deal with the same person.The employees are always smart and polite. They are well spoken and work in a quiet, tidy manner (important in a school). One of the things that I like the most is that I’m treated with respect and not patronised. It’s important for me that I know what’s going on and I have never been made to feel foolish for asking what may be obvious questions. Gemsec takes the time to explain things in a way that I can understand and I am not made to feel that I am a nuisance.